Privacy Policy – Suyog Crystal Verse

Last Updated: 29 August 2026

Welcome to Suyog Crystal Verse. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or purchase from our website.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Details (processed securely through third-party payment providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details
  • Delivery preferences

Device & Usage Information

  • IP Address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website and shopping experience.
  • Prevent fraud and maintain website security.
  • Send promotional offers and updates (only if you choose to receive them).

3. Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Payments are processed securely through trusted payment gateways such as Razorpay, Shopify Payments, PayPal, UPI, Credit/Debit Cards, and other supported payment providers.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your shopping cart.
  • Improve website performance.
  • Analyze visitor traffic.
  • Personalize your browsing experience.

You can disable cookies from your browser settings, although some website features may not function properly.

5. Sharing Your Information

We never sell your personal information.

We may share information only with trusted partners who help us operate our business, including:

  • Payment gateways
  • Shipping and courier partners
  • Website hosting and analytics providers
  • Customer communication services such as WhatsApp or email platforms

These partners receive only the information necessary to provide their services.

6. WhatsApp & Marketing Communication

If you provide your phone number, you may receive:

  • Order updates.
  • Shipping notifications.
  • Customer support messages.
  • Promotional offers (only with your consent).

You can opt out of marketing messages anytime by replying STOP or contacting us.

7. Data Retention

We retain your information only as long as necessary to:

  • Complete your orders.
  • Provide customer service.
  • Meet legal, accounting, or tax obligations.
  • Resolve disputes and prevent fraud.

8. Your Rights

Depending on applicable laws, you may request to:

  • Access your personal data.
  • Correct inaccurate information.
  • Delete your personal information.
  • Withdraw marketing consent.
  • Request a copy of the data we hold about you.

To make a request, contact us using the details below.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Services

Our website may contain links or integrations with third-party services, including:

  • Instagram
  • Facebook / Meta
  • Google
  • WhatsApp
  • Payment gateways
  • Shipping providers

These services have their own privacy policies, and we encourage you to review them.

11. Data Security

We use industry-standard security measures, SSL encryption, and secure Shopify infrastructure to protect your personal information. However, no method of internet transmission is completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us.

Suyog Crystal Verse

Website: https://suyogcrystalverse.com

WhatsApp / Customer Support: Available through our website contact page.